Refund policy
At PERFUMES FOR LESS we want you to be happy with your order. These are the conditions for returns, exchanges and refunds.
1. Return and Exchange Window
- Return or exchange requests must be submitted within 7 days of delivery.
2. Conditions
A product can be returned or exchanged only if all of the following apply:
- It is unused and in its original condition.
- The original cellophane is intact.
- The golden security seal is in place and untouched.
- The original invoice is provided.
3. Return Fee
- A return fee of 80 SAR applies to returns and exchanges.
- No fee applies if you received a wrong, damaged or defective item.
4. Wrong, Damaged or Defective Items
- Contact us within 7 days of delivery and send a photo of the item.
- We will arrange a free return and either send the correct item or a replacement, or refund your payment.
- Please check your order against the invoice before opening the cellophane.
5. Non-Returnable Items
- Opened or used perfumes.
- Products without the original cellophane, packaging or golden security seal.
- Products not in their original condition.
- Oils and incense.
6. Order Cancellation
- You may cancel your order before it is processed.
- If the order has already been shipped, cancellation is treated as a return and the amount is refunded after the shipment is returned to us.
- PERFUMES FOR LESS reserves the right to refuse or cancel any order.
7. Refunds
- Refunds are issued to the same payment method within 3 working days after we receive and inspect the returned product. In case of shipping delays this may take up to 10 days.
How to Request a Return or Exchange
Contact our Customer Care team within the return window and include your order or shipment number.
Customer Care: customercare@perfumesforless.com · WhatsApp: +966 53 589 5383
