Got a question?We've surely got the answer.
We gathered everything our customers ask before they order, with clear, short answers… and no fluff.
Trust & authenticity
The first question everyone asks… and the most important.
Are your perfumes original?+
Every fragrance we sell is bought only from the brands' official agents and authorized distributors inside Saudi Arabia, and it is covered by our Golden Guarantee. The bottle you receive is the same one on the agent's shelf.
Our promiseWhere do your perfumes come from?+
We never deal with any seller or source outside the Kingdom, however tempting the price.
Why are your prices lower than the showrooms?+
A showroom price carries rent, sales staff salaries, fit-out and running costs. We don't have those costs, so you pay for the fragrance itself, and the fragrance stays exactly the same.
Our promiseWhat is the Golden Guarantee?+
Every fragrance on Perfumes For Less is 100% original. If it is proven that a product you received is not original, you have the right to return it and get your money back.
Who is behind Perfumes For Less?+
Perfumes For Less is a trademark owned by Vera Innovation and IT Company, Commercial Registration 7053846643, registered with the Saudi Business Center.
Our storyOrders & payment
Pay your way… securely.
Which payment methods do you accept?+
We accept mada, Visa, Mastercard, American Express, Apple Pay, Google Pay and STC Pay. Payment details are sent to our payment provider over a secure connection.
Can I pay in instalments?+
Choose Tabby or Tamara at checkout and split the amount into 4 interest-free payments, subject to the provider’s terms.
Do you offer cash on delivery?+
You can pay by card or Apple Pay, or split it with Tabby or Tamara.
Can I cancel my order?+
If the order has already shipped, cancelling it is treated as a return, and you are refunded once the shipment is back with us.
Returns policyCan I change my address or phone number after ordering?+
So please check your address and phone number before you confirm your order.
The perfume I want isn't on the site. Can you get it?+
Open the brand from our Shop by Brand page and send us a special request with the fragrance name and your mobile number. We will come back to you with the price and availability.
Shop by brandCan you help me choose a fragrance?+
Compare two fragrances side by side, find your scent in 30 seconds with our fragrance quiz, shop by fragrance family or occasion, or ask Fulla, your fragrance advisor.
Fragrance quizShipping & delivery
Your fragrance reaches you fast… and chilled.
How much is shipping?+
Shipping within Saudi Arabia is free on orders of 750 SAR or more, and 39 SAR on smaller orders. International shipping is free from 1,000 SAR; for smaller orders the fee is shown before you pay.
Shipping policyWhen will my order arrive?+
Timing starts from order confirmation. We deliver daily except Fridays, public holidays and Eid.
What is chilled shipping?+
Heat is the biggest enemy of perfume. That is why our orders reach you with our shipping partner in refrigerated vehicles, so your fragrance arrives the way it left the agent’s shelf, even in the Saudi summer.
How can I track my order?+
As soon as your order ships, we send you a tracking number so you always know where it is.
Do you ship outside Saudi Arabia?+
Delivery time depends on customs in your country, and any customs duties or taxes are the customer's responsibility.
Shipping policyReturns & exchanges
A clear, written policy… no surprises.
When can I return or exchange a product?+
The product must be unused and in its original condition, with the cellophane intact, the golden security seal in place, and the invoice.
Returns policyIs there a return fee?+
If you received a wrong, damaged or defective item, the return is on us, free.
I received a wrong or damaged item. What do I do?+
We arrange a free return and send the correct item or a replacement, or refund you. Our tip: check your order before you open the cellophane.
What can't be returned?+
Also products without their original cellophane, box or golden security seal, as well as oils and incense.
When will I get my refund?+
The refund goes to the same payment method once we receive and inspect the product.
Points & the club
Every order… gives back.
How do points work?+
Points are added to your account with every order and come back to you as a discount on future orders.
PFL Scent ClubHow many points do I get for signing up?+
Create your account in the PFL Scent Club and 3,000 points are added right away.
When can I use my points?+
You can redeem between 3,000 and 5,000 points each time.
Do points have a cash value?+
They can't be cashed out or transferred to another account.
Tester perfumes
The same fragrance… in a simpler box.
What is a tester?+
A 100% original fragrance made by the brand itself for trying in stores: same formula, concentration and longevity. The difference is the box, and it may come without a cap.
What is a tester?Is a tester new?+
We get it directly from the official agencies and authorized distributors, like all our fragrances.
Privacy & contact
Your data is safe with us.
Is my personal information safe?+
We never share your data with any third party without your consent, unless it is needed to fulfil your order or required by law.
Privacy policyHow can I contact you?+
Or email customercare@perfumesforless.com, and include your order or shipment number so we can help you faster.
Contact usDidn't find your answer?Talk to us… we'll answer.
A real team that knows fragrance, and Fulla is here any time.



